Help build the future of child care
Join a women-led team helping parents, preschools, and congregations find child care when they need it most.
Customer Support Specialist - Weekends
The Customer Support Specialist is responsible for delivering exceptional customer service by providing timely, professional, and effective support to users through phone, email, and text. This role manages customer inquiries, resolves issues, addresses refunds and payment concerns, and ensures a positive user experience.
Success in this role requires strong communication, problem-solving, and organizational skills, attention to detail, and a commitment to meeting established customer service response and resolution goals.
This role is part-time (16 hrs/week), Saturdays 8 AM - 5 PM EST and Sundays 7:30 AM - 4:30 PM EST, fully remote.
Sales Representative
The Sales Representative will sell SitterTree’s online services to new congregations, early learning centers, and other group settings seeking child care providers and will provide ongoing account support to promote retention and increased sales for each group.
The role of the sales team is to generate and close new business opportunities by developing and nurturing relationships with key decision-makers at congregations, preschools, and other group settings, and with congregation networks and child care center corporate and franchise headquarters. You will also act as customer success for your accounts to ensure they continue using SitterTree over time.
This role is full-time, M-F 8 AM - 5 PM, fully remote.
At SitterTree, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws.
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Why SitterTree
Work that makes a difference
Help improve access to child care across communities.
Flexible environment
Remote-friendly roles and flexible schedules where possible.
Competitive compensation
Salaries and benefits aligned with experience and role.
Growth opportunities
A tight-knit team means room to expand your impact.
Rooted in community
We’re a women-owned and operated company committed to helping parents, preschools, and congregations find child care when they need it most. What started as a college babysitter’s club in Atlanta has grown into a trusted network across the nation. But what hasn’t changed are the neighborly values SitterTree was founded on—because truly great child care is rooted in community.
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